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Customer Service 877-742-5686
To place orders or talk to YMCA Store Customer Service contact:
Address:
YMCA Store
c/o Crown USA, LLC.
8831 S Greenview Dr
Middleton, WI 53562
Toll-free phone: 877-742-5686, Monday - Friday, 8:00 a.m. - 5:00 p.m. Central Time
Fax: 608-836-1640
E-mail: orders@toppromotions.com
Returns/exchanges: Please contact customer service at 877-742-5686 for ALL returns / exchanges of product. Once your return/exchange has been authorized, click the link below to access a copy of our return/exchange form. Complete the form and return it with the item(s) you need to return/exchange. Once we have received the items accompanied by the form, we will process your return/exchange.
We will ONLY accept returns or exchanges of non-closeout or non-Purchase Power items within 30 days of receipt of your order.
Returns of closeout, discontinued, and Purchase Power items are limited to flawed workmanship.
YMCA of the USA
To talk to someone at the YMCA of the USA about the YMCA Store or the YMCA Member Store, contact:
Address:
Eileen Carroll
YMCA of the USA
101 N. Wacker Drive
Chicago, IL 60606
Phone: 800-872-9622, Extention 8476
or Email: eileen.carroll@ymca.net
YMCA Program Store ~ 800-747-0089
Call 800-747-0089 for YMCA books, manuals, videos and CD-ROMs and other materials related to YMCA programs, training and management. The YMCA Program Store is the publisher for YMCA developed materials. Call for the current catalog.
YMCA Purchasing
The Strategic Sourcing department of the YMCA of the USA manages national contracts. Call 800-872-9622.
Visit: www.ymcaexchange.org/back/purchasing
Val Castaneda, Director, Strategic Sourcing, extension 8365
Phillis Lee, Purchasing Contract Manager, extension 8804
Eileen Carroll, Purchasing Analyst, extension 8476
Deborah Reid-Neal, Senior Commodity Manager, extension 7328
Earlie Mullin, Commodity Manager, extension 3829
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